Customer Relief

Wireline Offers

January 6, 2022, 10:45 a.m. PT

Effective December 10, 2021 through December 9, 2022, AT&T wireline or VoIP telephone customers in affected areas* can call 877-241-1787 for customer assistance including waiver of fees for remote call forwarding and voicemail. For additional information on wireline residential and small business waivers, please click here.

*Counties: Alameda, Amador, Calaveras, El Dorado, Humboldt, Lake, Los Angeles, Marin, Monterey, Napa, Nevada, Orange, Placer, Sacramento, San Bernadino, San Luis Obispo, San Mateo, Santa Cruz, Sierra, Trinity and Yuba

Contact AT&T media relations with inquiries about our disaster response.
The AT&T media relations team is here to help reporters and editors with inquires about the company disaster response.

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