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- Your Choices and Controls
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AT&T Privacy Policy
- Introduction
- When This Policy Applies
- The Information We Collect
- How We Collect Your Information
- How We Use Your Information
- How We Share Your Information
- Your Privacy Choices and Controls
- Security
- Data Storage, Transfer, Retention and Accuracy
- Other Privacy Information
- Recent Updates
- Biometric Information Privacy Notice
- State Law Approach
- Global Approach
- Transparency Report
Transparency Report
We pledge to protect your privacy and to comply with applicable law.
Like all companies, we are required by law to provide information to government, law enforcement and parties in civil lawsuits. This means we comply with court orders, subpoenas, lawful discovery requests and other legal requirements. We ensure that these requests are valid, and that our responses comply with the law and our own policies.
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Your Privacy Center
Privacy is fundamental to our business and we’re committed to transparency, choice and control,
security, and integrity.
Effective June 2, 2023, we clarified that phone number is an example of equipment information collected.
We are committed to providing you transparency by letting you know when we’ve made changes to our policy. We truly value your business.
Previous Updates
We are committed to transparency, so we want you to know we’re updating the AT&T Privacy Policy, effective January 1, 2023:
- We’re making customer choices simpler. All customers can now select “Do Not Sell or Share My Personal Information,” and we’re removing the specific opt-out for External Marketing and Analytics Reports, which only share information that is already aggregated (grouped), meaning they don’t identify individuals.
- We’ve expanded our section on State Privacy Rights and Choices. It includes categories and examples of information we collect, create and share. It also explains choices available to you to manage your information.
- We’ve updated the names, descriptions and terms of our ad programs. Our “Personalized” program replaces “Relevant Advertising” and provides you offers and ads that are relevant to your interests. “Personalized Plus” replaces “Enhanced Relevant Advertising” and uses more of your information for more relevant communications to you. You can opt out or opt in at any time.
Previous Updates
Effective June 6, 2022, we have removed references in our policy to Xandr. This is in addition to the removal of WarnerMedia and its family of companies that was announced on April 8, 2022 as these entities are no longer affiliates of AT&T.
We are committed to providing you transparency by letting you know when we’ve made changes to our policy. We truly value your business.
Previous Updates
Effective April 8, 2022, we have removed references in our policy to WarnerMedia and its family of companies as they are no longer affiliates of AT&T.
We are committed to providing you transparency by letting you know when we’ve made changes to our policy. We truly value your business.
Previous Updates
We are committed to transparency, so we want you to know we’ve made an update to the AT&T Privacy Policy.
Effective November 1, 2021, we removed references to U-verse TV from our policy as that service is now covered by the DIRECTV Privacy Policy.
We value your business, and thank you for being a customer of AT&T.
Previous Updates
On June 16th, we updated the California Consumer Privacy Act section of our privacy policy.
- We clarified the types of information collected and the purposes for that collection.
- We provided a link to our CCPA Metrics.
- See the prior version of the Privacy Policy.
Previous Updates
In keeping with our commitment to transparency, we want you to know that we’ve updated parts of the AT&T Privacy Policy. We encourage you to read our full policy, but we’ve summarized the key changes.
On October 1, 2021, the Nevada Privacy law went into effect, allowing residents of Nevada to ask us not to sell their personal information. To see more, visit Your Choices and Controls.
Previous Updates
As of August 26, 2021, DIRECTV has its own Privacy Policy.
As of November 1, these additional key changes will take effect for AT&T customers under our revised policy:
- We may collect, use or share biometric information for fraud prevention and security purposes.
- If you opt in to our Enhanced Relevant Advertising program, we may use other information from testing and running our network to make inferences regarding web browsing and videos watched over secure connections to personalize your experience or deliver more relevant marketing messages and offers to you. Keep in mind that we don’t access sensitive information or break encryption, and we don’t use the content of texts, emails or phone calls for marketing or advertising.
- If we share information with third parties for purposes such as verifying your identity and protecting your financial accounts, you can manage this sharing of information simply by going to Manage Privacy Choices.
We are committed to keeping your information secure, as well as providing you with Choices and Controls for how your information is used. You can visit the Choices and Controls section of our Privacy Center at any time to adjust your settings. Your service is not affected by these changes, and your continued use of our services indicates your acceptance of these changes.
We value your business, and thank you for being a customer of AT&T.
Previous Updates