California metrics
We’re committed to providing choices and controls to our consumers.
About CCPA
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with specific rights, including the right to delete or request access to certain types of data, as well as to ask us not to sell/share your personal information, and to limit the use of sensitive personal information. Under CCPA, businesses that process these requests must publish information about them. That information for California residents for the period of January 1, 2024 through December 31, 2024 is below*. You can read more about CCPA and your choices on our California Page in the Privacy Center.
Metrics - Consumers
| Access Requests |
Jan. – Dec. 2024 |
| Total Number of Access Requests received |
1,436 |
| Total number of Access Requests complied with in whole or in part |
1,431 |
| Total number of Access Requests denied |
5 |
| Deletion Requests |
Jan. – Dec. 2024 |
| Total number of Deletion Requests received |
1,515 |
| Total number of Deletion Requests complied with in whole or in part |
1,515 |
| Total number of Deletion Requests denied |
0 |
| Do Not Sell (DNS) Requests* |
Jan. – Dec. 2024 |
| Total number of DNS Requests received |
4,482,661 |
| Total number of DNS Requests complied with in whole or in part |
4,482,661 |
| Total number of DNS Requests denied |
0 |
| Corrections Requests |
Jan. – Dec. 2024 |
| Total number of Correction Requests received |
101 |
| Total number of Correction Requests complied with in whole or in part |
101 |
| Total number of Correction Requests denied |
0 |
| Limit Use of Sensitive PI Requests |
Jan. – Dec. 2024 |
| Total number of Limit Use of Sensitive PI Requests received |
40,683 |
| Total number of Limit Use of Sensitive PI Requests complied with in whole or in part |
40,683 |
| Total number of Limit Use of Sensitive PI Requests denied |
0 |
| Average Days to Respond |
Jan. – Dec. 2024 |
| Average number of days to respond to Access Requests |
25 |
| Average number of days to respond to Deletion Requests |
17 |
| Average number of days to respond to DNS Requests |
3 |
| Average number of days to respond to Correction Requests |
11 |
| Average number of days to respond to Limit Use of Sensitive PI Requests |
2 |
*These totals include requests honored through a Global Privacy Control.
Metrics - Employees
| Access Requests |
Jan. – Dec. 2024 |
| Total Number of Access Requests received |
32 |
| Total number of Access Requests complied with in whole or in part |
32 |
| Total number of Access Requests denied |
0 |
| Deletion Requests |
Jan. – Dec. 2024 |
| Total number of Deletion Requests received |
5 |
| Total number of Deletion Requests complied with in whole or in part |
5 |
| Total number of Deletion Requests denied |
0 |
| Do Not Sell (DNS) Requests |
Jan. – Dec. 2024 |
| Total number of DNS Requests received |
N/A |
| Total number of DNS Requests complied with in whole or in part |
N/A |
| Total number of DNS Requests denied |
N/A |
| Corrections Requests |
Jan. – Dec. 2024 |
| Total number of Correction Requests received |
8 |
| Total number of Correction Requests complied with in whole or in part |
8 |
| Total number of Correction Requests denied |
0 |
| Limit Use of Sensitive PI Requests |
Jan. – Dec. 2024 |
| Total number of Limit Use of Sensitive PI Requests received |
N/A |
| Total number of Limit Use of Sensitive PI Requests complied with in whole or in part |
N/A |
| Total number of Limit Use of Sensitive PI Requests denied |
N/A |
| Average Days to Respond |
Jan. – Dec. 2024 |
| Average number of days to respond to Access Requests |
27 |
| Average number of days to respond to Deletion Requests |
24 |
| Average number of days to respond to DNS Requests |
N/A |
| Average number of days to respond to Correction Requests |
4 |
| Average number of days to respond to Limit Use of Sensitive PI Requests |
N/A |