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California Consumer Privacy Act (CCPA) Metrics

We’re committed to providing choices and controls to our consumers.


About CCPA

The California Consumer Privacy Act (CCPA) provides California residents with specific rights, including the right to delete or request access to certain types of data, as well as to ask us not to sell your personal information. Under CCPA, businesses that process these requests must publish information about them. That information for California residents for the period of January 1, 2020 through December 31, 2020 is below. You can read more about CCPA and your choices on our California Page in the Privacy Center.

Metrics

Access Requests Jan. – Dec. 2020
Total Number of Access Requests Received 4,922
Total number of Access Requests complied with in whole or in part 4,500
Total number of Access Requests Denied 422
Total number of requests received includes 168 open requests that were completed in 2021 on time.
Deletion Requests Jan. – Dec. 2020
Total number of Deletion Requests Received 5,235
Total number of Deletion Requests complied with in whole or in part 5,188
Total number of Deletion Requests Denied 47
Total number of requests received includes 170 open requests that were completed in 2021 on time.
Do Not Sell (DNS) Requests Jan. – Dec. 2020
Total number of DNS Requests Received 34,538
Total number of DNS Requests complied with in whole or in part 34,538
Total number of DNS Requests Denied 0
Average Days to Respond Jan. – Dec. 2020
Average number of days to respond to Access requests 34
Average number of days to respond to Deletion requests 27
Average number of days to respond to DNS requests 3