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Privacy of Online Customer Information

If you live in Maine, your internet or wireless provider must follow state privacy laws. The laws restrict how your provider may use or share information about your internet usage, or information that identifies you personally, unless you opt in.

Your choice does not affect your basic service. But if you live in Maine and you’d like AT&T to help you get ads based on your interests, you must opt-in for our Personalized Plus program. You won’t get more ads online, just ads that may be more useful to you.

Millions of people take advantage of this program across the country. You can check it out for yourself, and you can change your mind at any time. Just log in with your AT&T user ID and password, and click on Personalized Plus.

Personalized Plus

Here are some more details about the Maine internet law and our commitments to you:

  • The Personalized Plus opt-in includes the use and sharing of internet usage. This includes web-browsing, app usage, location and device identifiers.
  • We don’t penalize you or refuse service to you if you don’t want to participate.
  • If you decide that you don’t want to share your info after you’ve already signed up for Personalized Plus, you can opt-out in the same place at any time.
  • Consistent with the law, if you don’t opt in, we still may use and share your internet info to protect you from fraud, market our own services, comply with legal demands, and provide the basic internet service.

We keep your information secure, and we appreciate your business, no matter how you ask us to handle your data.

Please note that we don’t offer Personalized Plus to AT&T Prepaid customers at this time.

You may have some additional questions, so we’ve listed some common questions and answers below.

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