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California (CCPA)

California Consumer Privacy Act

We believe the more you know about how data is used for business and marketing purposes, the more you can enjoy the benefits that the responsible use of information delivers to you.

AT&T — like nearly every company that provides a service — collects certain data that enables us to deliver it. For example, your address lets us deliver billing statements and special offers. Data from online activity helps us detect fraud and secure our network and devices.

We sometimes share information within our family of businesses so they can connect you to services, offers or promotions that might be of interest to you, such as upgraded internet service or a subscription to HBO. When we share with others, it’s for limited reasons with strict privacy protections. We don’t sell data that directly identifies you unless we have your explicit permission.

AT&T’s Privacy Principles, which guide our responsible data practices, give you choices about how your information is shared. CCPA adds to those choices. Specifically, the law allows California residents to:

  • Request to view the information that we collect about you.
  • Tell us not to sell information that is linked to you.
  • Request deletion of information that is linked to you.
  • View our CCPA data request metrics for the prior calendar year.

It’s important to note that if you’re happy with your online experience, then you don’t have to take any action as the result of CCPA. You can see the categories of information we collect in our Privacy Policy.

California residents: these requests apply to AT&T and Xandr

Xandr is AT&T’s advertising company. To learn more about Xandr’s privacy practices and policies, visit their Platform Privacy Policy.

You can ask us not to sell your personal information:

As a California resident, you have the right to ask us not to sell your personal information under the California Consumer Privacy Act. You may do so by clicking on the blue button to complete and submit the on-line form or by calling us at 866-385-3193.

Do not sell my information

You can ask us to prepare a report with the data we have about you:

It may include information you’ve shared with us, data from your services and marketing info. We strive to provide your report quickly. Please know that much of your info, like service details, is already available at The full report may take up to 45 days to complete, depending in part on how many services you use.

Access my data

You can also ask us to delete certain information we have about you:

We’ll keep data needed for security and fraud protection, compliance with legal obligations, and running the business.

Delete my data

You may have some additional questions, so we’ve listed some common questions and answers below.